Health Protocols

Q. What you need to do
  • Please shower before the treatment and sanitize your hands again.
  • The therapist will sanitize your feet before starting the treatment.
Q. What you can expect from us
  • All staff members check their body temperature before they start working and are obliged to inform the management of any symptoms like fever, sore throat, dry cough, headache, or any other flu-like symptoms.
  • We wipe the reception table with alcohol disinfectant after every transaction.
  • There will be no handshakes or hugging with the guests or other staff members.
  • The treatment rooms are sanitized before and after every treatment.
  • All therapists wash and sanitize their hands before and after each treatment.
  • All therapists wear masks during the treatment.

About the Spa

Q. Is Bali Botanica open every day?

Bali Botanica is open daily, Monday to Sunday, from 9:00 to 21:00

Q. How do I get there?

Bali Botanica is located at Jalan Sanggingan, Ubud, Bali. Please check the map to view the direction to the Spa.

Q. How many treatment rooms are there?

There are seven single rooms, one couple room for massage treatments, and two rooms for Ayurvedic treatments. Four facial rooms, a hair cream bath area, and a foot massage area.

Q. Is the spa room closed or in an open air area?
There are large windows in each of the rooms, each of them facing a hill with a tropical forest and a creek. It is not very likely that a passerby might catch a glimpse of what happens inside the spa room. However, if the open windows make you feel uncomfortable, you may ask the therapist to pull down the curtains.
Q. How many therapists are there?

There are 25 therapists at Bali Botanica, one of them male. Please mention your preference during reservation if you would like to have either male of female therapist.

Spa Etiquette

Q. How to make a booking?
You can call +62 (0) 361 976 739 or +62 821 4717 5150 (WhatsApp) or make an online booking.
Q. What if I want to cancel an appointment?

Hopefully, you don’t have to cancel; however, plans may change. If you are obliged to cancel, please contact Bali Botanica at least 24 hours in advance. You could also change your reservation to another time. Please contact Bali Botanica soon to change your reservation time.

Q. When should I arrive?

To enhance your spa experience you should arrive about 15 minutes before the treatment time. This is to give yourself enough time to relax and to fill out the spa questionnaire, and also to help you enjoy your spa treatment better.

Q. What if I arrive late?

Arriving late will limit the time for your treatment, thus lessening its effectiveness and your pleasure. Your treatment will end on time so the next guest will not be delayed.

Q. Do I have to take a shower before my treatment?

All guests are suggested to take a shower before their treatment or at least wash their feet. This is for hygienic purposes.

Q. What should I wear during my treatment?

Most body treatments are enjoyed without clothing; however, please wear whatever is comfortable for you. During all treatments, the body is fully draped, except for the area being worked on. Bali Botanica provides paper panties/underwear for guests who choose to wear them. You will wear a kimono when you are walking through the spa.

Q. Where should I put my jewelry during the treatment?

You can put your jewelry or other belongings in the lockers, which are available in the changing room and in each of the spa rooms.

Q. Is the therapist male or female?

Most of the therapists are female but there are also a male therapist. If female therapists are all on duty you might be offered to have a session with a male therapist. The therapists are trained to respect boundaries and be professional in their work. If you prefer a female therapist, you can request it; the same if you prefer a male one.

Q. Can I choose my therapist?

You may state your preference while doing the booking. Please mention that you want to have a female or male therapist or a specific therapist that you might have had before. You will likely have a female therapist, but in case they are not available you will be asked if you are fine with a male therapist.

Q. Should I tip the therapist?

Tipping is not a must but it will be appreciated. If you would like to leave a tip, you can either give it to the therapist directly or to the Front Office. They will pass is along to your therapist.

Q. What if the massage is not in the right intensity?

Bali Botanica's therapists are trained to adjust their massage with your body’s condition; however, sometimes people may need stronger or weaker pressures. Just feel free to let them know how you want it to be.
Prior to the treatment you will be asked to state your preferences for the massage and where you would like to receive more or less pressure.

Q. Does Bali Botanica offer special treatments for pregnant women?

Currently, special treatments for expectant women are not available. You might enjoy some treatments yet massages are not recommended. Pregnancy massages require special techniques that are currently unavailable.

Q. What if I wish to enjoy more than one treatment?

You can book more than one treatment. If you wish for a better deal, you can book one of the Packages. These packages feature several treatments at a special price. One of them is a full day package that includes a delicious lunch.

Q. Is there any gift voucher?

Yes, please check out the Gift Voucher page to learn more about it.

Q. I’m a man, should I shave before having a facial?

Although it is not compulsory, men are recommended to shave before having a facial. If you want to shave, please do it at least two hours before your visit. Shaving cannot be done at Bali Botanica.


Q. What is Chakra?

Chakra is an energy current that supplies the body meridians with energy, which thus enables them to nourish every cell in the body. There are several chakras in the body that function to collect energy from the Universe. Any blockage in chakras may result in the disrupted flow of the energy, which later causes one to suffer from either physical, emotional or mental disorders.

The number of chakras has been a topic of many experts’ debates, but most people agree to concentrate on seven chakras in our body.

MULADHARA (the Root Chakra) – Located at the base of the spine, this chakra is associated with red color. Muladhara allows one’s energy to flow down to and be drawn from the earth. Focusing your attention on the color of a juicy red apple can help bring your energetic body in alignment with your physical body.

SWADISTANA (the Sacral Chakra) - Located below the navel, this chakra is associated with the orange or red-orange color. The process of making changes in our life stream through our personal choices is a product of second chakra energy. Swadistana helps us find balance and affects the way we make decisions in life. A well functioning sacral chakra would lead one to be intuitive and adaptable with changes.

MANIPURA (the Solar Plexus Chakra or the Navel Chakra) - Located between ribs bottom and navel, manipura is often associated with yellow color. Manipura has to do with will power and self esteem. This intuitive chakra is where we get our "gut instincts" that signal us to do or not to do something. Well balanced manipura results in confidence and integrity.

ANAHATA (the Heart Chakra) – Located at the middle of the chest, anahata is often associated with green color. This chakra is “the bridge” of spiritual and physical aspects of one’s life. This love center of our human energy system is often the focus in bringing about healing. Thus, the words "Love Heals all" have great truth. Well balanced Anahata leads one to become compassionate, hopeful, and emotionally strong.

VISHUDHA (the Throat Chakra) – Located at the center of the throat, Vishudha has to do with communication and verbal expressions. This chakra is often symbolized with the color of sky blue. A challenge of the throat chakra is to express ourselves in the most truthful manner. Also to receive and assimilate information. Well functioning Vishudha leads one to be able to communicate clearly and speak up for themselves.

AJNA (the Third Eye Chakra) – Located at the spot between two eyebrows, the chakra is associated with wisdom and psychic insight. Our ability to separate reality from fantasy or delusions is in connection with the healthfulness of this chakra. Well balanced Ajna results in the ability to see the world without judgment. Indigo is considered the color that resembles this chakra.

SAHASRARA (the Crown Chakra) – Located at the above of the head crown, Sahasrara is associated with the color of white or violet. This chakra is often pictured as a lotus flower opening to allow spiritual awakening in an individual. Being related to higher consciousness, well balanced Sahasrara leads one to have a strong connection with the Universe.


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Monday to Friday 09:00 - 21:00 hrs
Saturday 09:00 - 21:00 hrs
Sunday 09:00 - 21:00 hrs